Privacy Policy for Uniken Flowers Pty Ltd
Last Updated: 16 June 2025
At Uniken Flowers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By accessing or using our website, you agree to the terms outlined in this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
Uniken Flowers
309 South Road, Mile End South, SA, 5031
Email: orders@unikenflowers.com.au
Phone: 0882340774
Information We Collect
We may collect the following types of information when you use our website:
Personal Information:
• Name
• Email address
• Shipping address
• Phone number
• Payment information (e.g., credit card details)
Non-Personal Information:
• IP address
• Browser type and version
• Operating system
• Pages visited on the site
• Referral source (how you came to our site)
How We Use Your Information
We use your information to provide, improve, and personalise our services, including but not limited to:
• Processing orders: To fulfil your flower orders and deliver your purchases.
• Customer support: To respond to your inquiries, questions, and provide after-sales support.
• Marketing: To send promotional emails about special offers, new products, and other updates (you can opt out of this at any time).
• Site functionality: To improve user experience and make our website more user-friendly based on your browsing behaviour.
How We Protect Your Information
We take the security of your personal information seriously and use appropriate physical, electronic, and managerial procedures to safeguard your data. This includes using SSL encryption for payment transactions and protecting our servers from unauthorized access.
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share information in the following situations:
• Service providers: We may share your data with third-party service providers who assist in the operation of our business, such as payment processors and shipping companies. These providers are required to maintain confidentiality and comply with applicable privacy laws.
• Legal requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyse website traffic, and tailor the content to your needs. You can manage cookie preferences through your browser settings, but disabling cookies may affect some functionality of the site.
Your Rights
Depending on your location, you may have the following rights:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request to update or correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Children’s Privacy
Uniken Flowers does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete that information.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
